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The Judiciary has disclosed how petitioners were unable to file their case against former Deputy President Rigathi Gachagua

The Judiciary has disclosed how petitioners were unable to file their case against former Deputy President Rigathi Gachagua following his October dismissal from office due to a technical mistake.
This revelation was made about three months after the occurrence, which led to three complainants sending Chief Justice Martha Koome and Chief Registrar Winfridah Mokaya a letter of protest.

The petitioners wrote to request answers for the electronic filing system's malfunction, which prevented them from submitting a case contesting Gachagua's removal.

The petitioners asked why the e-filing system went down on the same day that Parliament authorized Prof. Kithure Kindiki to succeed Gachagua. Their attempts to block the parliamentary process were undermined, they claimed, by the system breakdown and the reimbursement of their payment, which prohibited their case from moving forward in court.
They suggested that the technical difficulties were planned to prevent prompt judicial review of their case and accused the court of intentionally denying them justice.
We feel that the system's error was an intentional attempt to delay the judge's consideration of our case, which affected the approval process," they said in their appeal.

As part of a deliberate attempt to thwart justice, the letter also expressed concerns about how the refund—which involved Safaricom, the Judiciary, and Kenya Commercial Bank (KCB)—was handled without the payer's agreement.
Six weeks later, Chief Registrar Mokaya responded that a "thorough investigation" showed that a technical glitch was the cause of the occurrences of that day.

She clarified that the Judiciary's Enterprise Resource Planning (ERP) system, which oversees all payment procedures, including receipt management, is integrated with the e-filing system.

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